23 January 2007

Email disaster

Over the last week I have had a disaster with email. At first I thought that it was a delay problem and that I was receiving all the email and that all my outbound mail was being received. It seems that hasn't been the case.

That's a problem when you rely on the system to deliver yet very often systems are imperfect. It doesn't matter what the system is: email, voice mail or snail mail, a proportion doesn't get to the recipient. Sometimes because the receiver makes a mistake and drops your letter in the wastebasket with the junk mail, sometimes because the delivery process fails to deliver it in the first place.

If the communication is important then you had better make sure that whatever system you use, you check to make sure that your message has been received and understood.

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