12 August 2006

Picking up the traces

I mentioned earlier that we had become closely integrated with an organisation promoting Knowledge Management and that each of us was going to a take on a strong role in the business to strengthen its front-end.

One of the first things we have to do is make sure that we understand the positioning of each of the leads in the business to establish whether any of them need following up. That activity, the qualification of open leads is vital for the incoming team because it immediately gives us an insight into the quality of the pipeline.

It won't be the first thing we do because Chris and I are working together on Monday to build a short term plan for the business, but after that it will be one of my key priorities.

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