26 October 2006

Trade show follow-up

Following the trade show, the phone has already begun to ring.

Our client is delighted, it is the first time that a target client has picked up the phone to arrange a meeting about Knowledge Management without prompting. I would like to boast that the change in fortunes is all down to us, but that wouldn't be true - our client has done his bit too. The key point is that very basic activities can provide excellent results providing you have sufficient confidence to execute them effectively.

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