Handling conflicts and bad news
A small business I'm aware of is on the point of changing its MD. The MD is joining another business in a slightly different role a little later in the year. People have different skills and this MD has been good at promoting the business, but has been very poor at managing issues and conflicts within the organisation.
These problems don't go away and the board, led by the non-Execs has had to handle the issues directly. It's been a good learning opportunity for the MD to witness the activity required to mitigate the impacts caused by their delay, first hand. The MD is clearly not enjoying the experience. That's a good thing - not for the business, since the problems should have been solved sooner. The MD will no doubt do better if a similar situation occurs in the future.
These problems don't go away and the board, led by the non-Execs has had to handle the issues directly. It's been a good learning opportunity for the MD to witness the activity required to mitigate the impacts caused by their delay, first hand. The MD is clearly not enjoying the experience. That's a good thing - not for the business, since the problems should have been solved sooner. The MD will no doubt do better if a similar situation occurs in the future.
posted by John Diffenthal at 11:17 am
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