20 July 2006

The eye of the beholder

Yesterday we had a message from someone who didn't like the appearance of the Premier Cru champagne site. In previous posts I have set out some of the rationale for the site's appearance - this is a boutique product and we aren't trying to sell a branded equivalent product at a discount. If we were, the site would look very different.

I don't remember the entire contents, but the gist of it was that the writer had never seen "anything so dull". It's an opinion. If Mr Anonymous had left his email address, I might even be tempted to send him a note. Fortunately, virtually the next message into my inbox was a PayPal credit from someone who had just bought a case of champagne from our dull site. One instance where the credit card action outweighs the anonymous opinion.


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